Terms and Conditions

Effective date: July 23, 2026

These Terms and Conditions (“Terms”) govern your use of https://www.daytonaplumbing.com, your communications with Daytona USA LLC, operating as Daytona Plumbing & Home Services (“Daytona,” “we,” “us,” or “our”), and services requested from or provided by us. By using the website, requesting an estimate, scheduling service, approving work, or communicating with us, you agree to these Terms.

1. Services

Daytona provides or coordinates plumbing-related, handyman, home maintenance, painting, installation, repair, and related residential or commercial services. The exact scope, price, timing, and materials for a job are determined by the applicable estimate, work order, invoice, written communication, or other agreement. Certain work may be performed or coordinated by appropriately qualified or licensed personnel when required by law.

Descriptions on the website are general and do not guarantee that a particular service is available at every location or time. We may decline or discontinue work when conditions are unsafe, outside the agreed scope, legally restricted, technically unsuitable, or likely to cause damage.

2. Estimates and Approval of Work

Unless expressly stated otherwise, an estimate is based on information available when it is prepared and is not a final price guarantee. Hidden damage, inaccessible conditions, inaccurate customer information, code requirements, material changes, permit requirements, or additional requested work may affect price and timing. We will seek approval before performing material work outside the agreed scope whenever reasonably practicable.

Approval may be provided by signature, email, SMS, documented verbal authorization, payment of a deposit, or another clear method. A change order or revised estimate may be required for additional work.

3. Scheduling, Arrival Windows, and Access

Appointment times may be provided as arrival windows and are estimates. Traffic, weather, prior jobs, material availability, emergencies, and other circumstances may cause delays or rescheduling. We will make reasonable efforts to notify you of significant changes.

You must provide accurate service information, a safe work area, lawful access to the property, access to utilities when needed, and an adult authorized to approve work if required. You are responsible for securing pets, protecting valuables, and identifying known hazards, concealed utilities, building rules, parking restrictions, or access requirements.

4. Pricing, Deposits, and Payment

Prices, service-call charges, hourly rates, minimum charges, material costs, deposits, cancellation charges, and payment terms will be stated in the applicable estimate, invoice, membership agreement, or other communication. Unless otherwise agreed, payment is due upon completion of the work or according to the invoice terms. Deposits may be non-refundable to the extent they cover reserved time, purchased materials, permit costs, or other committed expenses, subject to applicable law.

You authorize us and our payment providers to process approved charges. Past-due balances may result in collection activity, suspension of future service, and recovery of reasonable costs where permitted by law.

5. Cancellations and Rescheduling

Please provide as much notice as possible to cancel or reschedule. A fee may apply when a visit is canceled on short notice, the technician is already in transit, access is unavailable, or special materials were ordered. Any applicable fee will be disclosed in the estimate, booking confirmation, membership terms, or other communication.

6. Materials, Permits, and Existing Conditions

Materials may vary by availability and may be replaced with reasonably comparable products with customer approval when appropriate. Unless expressly included, permits, inspections, engineering, specialty testing, hazardous-material work, structural work, and correction of unrelated code violations are excluded. You are responsible for disclosing known defects, previous repairs, hazardous materials, leaks, mold, asbestos, pests, electrical hazards, or other conditions that may affect the work.

7. Completion, Inspection, and Concerns

You should inspect completed work promptly and notify us of any concern within a reasonable time. We must be given a reasonable opportunity to inspect and, when appropriate, correct work before you hire another provider or incur additional costs. This requirement does not limit rights that cannot legally be waived.

8. Warranties and Disclaimers

Any specific workmanship warranty will be stated in writing for the applicable job. Manufacturer warranties, if any, are provided by the manufacturer and are subject to its terms. Except for express written warranties and rights that cannot be excluded by law, the website and services are provided on an “as available” basis without additional express or implied warranties, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We are not responsible for pre-existing damage, hidden defects, failures outside the agreed scope, customer-supplied materials, unauthorized modifications, normal wear, misuse, lack of maintenance, acts of nature, utility interruptions, or work performed by others.

9. Limitation of Liability

To the fullest extent permitted by law, Daytona will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, including lost profits, lost use, loss of data, or business interruption. Our aggregate liability arising from a specific service will not exceed the amount paid to us for that service, except where a different limit is required by law or the loss results from conduct that cannot legally be limited.

10. Emergency and Safety Notice

Service availability, including after-hours service, is not guaranteed unless confirmed in writing.

11. SMS/MMS Messaging Terms

Program name: Daytona Plumbing & Home Services Customer Communications

11.1 Consent and Message Types

By providing your mobile number and affirmatively consenting to SMS/MMS communications, you agree to receive conversational and informational messages from Daytona USA LLC. Messages may concern service inquiries, requested estimates, appointment scheduling, confirmations and reminders, rescheduling, technician arrival or delay updates, job status, invoices or payment status, customer support, and follow-up regarding services you requested.

We do not use this program for unsolicited mass marketing. Promotional messages, if ever offered, will require any additional consent required by law and will be handled consistently with the stated opt-in.

11.2 Frequency and Charges

Messaging frequency varies based on your service request and interactions with us. Message and data rates may apply according to your mobile plan. Daytona does not charge a separate fee for receiving SMS/MMS messages, but your carrier may.

11.3 Opt-Out and Help

Reply STOP to any message to opt out. You may also use another recognized opt-out keyword, such as UNSUBSCRIBE, CANCEL, END, QUIT, or REVOKE. After opting out, you may receive one confirmation message. Reply START to opt in again where supported. Reply HELP for assistance or visit https://www.daytonaplumbing.com.

11.4 Consent Is Optional

Consent to receive SMS/MMS messages is not a condition of purchasing goods or services. You may contact us by telephone, email, or through the website using the contact options made available there.

11.5 Mobile Information and Delivery

No mobile opt-in or text message consent will be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. Communications providers may process mobile information solely to deliver and support messages on our behalf. Mobile carriers are not liable for delayed or undelivered messages. Message delivery and supported features depend on your carrier, device, and network availability.

11.6 Eligibility and Number Changes

You must be the subscriber or authorized user of the mobile number you provide and be at least 18 years old or have the permission of a parent or legal guardian. Notify us if your number changes or is reassigned so we can update our records and avoid messaging a new subscriber.

12. Website Use and Intellectual Property

Website content, including text, branding, graphics, service descriptions, and layout, is owned by or licensed to Daytona and is protected by applicable law. You may use the website for lawful personal or business purposes related to obtaining information or requesting services. You may not copy, scrape, disrupt, reverse engineer, misuse forms, introduce malicious code, impersonate another person, or use the website to violate any law or third-party right.

13. Reviews, Photos, and Customer Content

Information, photographs, measurements, or other content you provide must be accurate and must not violate another person’s rights. We may use job photographs internally for estimating, documentation, training, quality control, insurance, dispute resolution, and safety. We will not publicly use identifiable customer or property images for advertising without permission, except where otherwise permitted by law.

14. Third-Party Services and Links

We may use or link to third-party services for scheduling, payments, maps, reviews, communications, or other functions. Third parties operate under their own terms and privacy policies. We are not responsible for their independent acts, content, availability, or security.

15. Privacy

Our collection and use of personal information are described in the Privacy Policy available at https://www.daytonaplumbing.com/privacy-policy. The Privacy Policy is incorporated into these Terms by reference.

16. Indemnification

To the extent permitted by law, you agree to indemnify and hold Daytona harmless from claims, damages, costs, or expenses arising from your unlawful use of the website, inaccurate information, lack of authority to approve work, unsafe or undisclosed property conditions, infringement of third-party rights, or material breach of these Terms.

17. Governing Law and Venue

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules. Any dispute not resolved informally will be brought in a court of competent jurisdiction in Florida, unless applicable consumer law requires a different forum. Before filing a claim, the parties should make a good-faith effort to resolve the matter directly.

18. Changes to These Terms

We may update these Terms from time to time. Updated Terms will be posted on the website with a revised effective date. Changes apply prospectively unless otherwise required by law. Continued use of the website or services after an update constitutes acceptance of the revised Terms to the extent permitted by law.

19. Miscellaneous

If any provision is found unenforceable, the remaining provisions will remain in effect and the invalid provision will be enforced to the maximum extent permitted. Our failure to enforce a provision is not a waiver. These Terms, together with an estimate, work order, invoice, membership agreement, or other written agreement, form the applicable agreement between you and Daytona. A specific written agreement controls if it expressly conflicts with these general Terms.

20. Contact Us

Questions about these Terms may be submitted to Daytona USA LLC through the contact information or contact form available at https://www.daytonaplumbing.com.